Privacy Policy

Last updated: May 2026

1. Who We Are

StealthSIM Limited ("StealthSIM," "we," "us," or "our") is a company registered in England and Wales (Company Registration No. 16790716) with our registered office at 124 City Road, London, EC1V 2NX, United Kingdom.

2. Information We Collect

When you create an account, we collect the following information:

  • Username — chosen by you, used to log in and manage your purchases
  • Password — stored as a secure hash only (we never see your actual password)
  • Purchase History — records of eSIM plans you have purchased through our service
  • Email Address — we ask for your email address at account creation for transaction confirmations, account recovery, and customer support purposes
  • Contact Messages — if you contact us, we store your name (if provided) and message

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our eSIM services
  • To process your purchases and deliver eSIM profiles
  • To send you transactional emails (purchase confirmations, account notifications)
  • To respond to your customer support inquiries
  • To comply with legal obligations, including anti-money laundering regulations

4. Legal Basis (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Performance of a contract — processing your purchases and delivering services
  • Legitimate interest — maintaining your account and improving our service
  • Legal obligation — complying with applicable laws and regulations

5. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

  • eSIMCard — for provisioning eSIM profiles (they receive only the information necessary to fulfill your order)
  • Payment processors — for processing transactions (we use Skrill/Paysafecard)
  • Legal authorities — if required by law or to protect our rights

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. After account deletion, we may retain certain data for up to 6 years to comply with legal and tax obligations.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — request correction of inaccurate data
  • Erasure — request deletion of your personal data ("right to be forgotten")
  • Restriction — request restriction of processing
  • Data Portability — request transfer of your data to another service
  • Object — object to processing based on legitimate interest

To exercise any of these rights, contact us at info@stealthsim.eu.

8. Cookies

Our website uses essential session cookies to maintain your login state. We do not use tracking cookies or third-party advertising cookies. By using our website, you consent to the use of essential cookies.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption of passwords (bcrypt), secure session management, and regular security reviews.

10. International Transfers

Your data may be processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

11. Contact & Complaints

For privacy-related inquiries or to file a complaint:

Email: info@stealthsim.eu
Mail: StealthSIM Limited, 124 City Road, London, EC1V 2NX, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK data protection authority.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Significant changes will be notified to users via email or website notice.